Officer - IT Application and Channel

The Officer-IT Application and Channels will support the manager in the day to day operations and ensure that all assigned tasks and processes are handled in an effective and efficient manner to meet objectives of the department.

The Officer-IT Application and Channels will support the manager in the day to day operations and ensure that all assigned tasks and processes are handled in an effective and efficient manner to meet objectives of the department.

KEY RESPONSIBILITIES:

• Support the installation, configuration, and maintenance of the bank’s different software being used
• Participate in the design configuration, project management, problem diagnosis, maintenance and installation of banking application systems
• Develop reports for users of the bank and regulatory bodies.
• Provide support to end-users on related applications
• Ensure uptime of systems
• Provide regular updates to relevant forums and facilitate timely identification, escalation, resolution and follow up on operational issues

PREREQUISITES:

• A degree or post graduate degree in Information Technology from a recognized institution
• Working experience in a banking institution in IT department will be a plus

 SKILLS:

• Experience with software programs related to bank operations will be an advantage.
• Knowledge in .NET, C++ or any other software development tool will be an advantage
• Knowledge in SOAP & REST API
• Knowledge in Oracle SQL/PLSQL, MySQL, NoSQL or any other RDBMS tool.
• Ability to work effectively in a professional manner with business stakeholders, end users, management and others outside the organization
• Good analytical and problem-solving skills