OPD Team Support

Reporting to the OPD Team Lead, the selected candidate will be responsible to manage both the Customer Service Support and Patient Care Officer Team in Out-Patient Department.

What you will be doing:

• Responsible for Patient Care Officer Roster for Out-Patient department
• Liaise with payroll department for correction of anomalies in attendance
• Reception and transmission of information by mail/fax to concerned parties
• Develop, motivate, and train all respective team members through regular meetings and trainings.
• Complaint handling
• Assist in managing all operational activities of the OPD Bay
• To prepare and send daily ward census
• Assisting the Team Lead with the attendance system (Vipertex)
• Greeting of patients and professionally provide any assistance as may be required

What are we looking for?

•  HSC/SC Holder
•  Ability to establish strong, collaborative working relationships with other stakeholders
• Strong verbal and written communication and organisational skills
• Minimum 3-5 years proven work experience in similar position