Return to Job Search

Management Trainee Front Office- Paradis Beachcomber

At Beachcomber Resorts & Hotels, we believe in nurturing talents and growth. We are actively looking for outstanding candidates to apply.

Job Responsibilities:

Guest Relations: Providing exceptional customer service, handling inquiries, and resolving guest issues.
Reservations and Check-in/Check-out Procedures: Mastering the hotel's reservation system and ensuring smooth and efficient guest arrivals and departures.
Concierge Services: Assisting guests with local information, travel arrangements, and other requests.
Front Desk Operations: Managing daily front desk activities, including cash handling, telephone operations, and communication with other departments.
Night Audit: Learning the processes of balancing accounts and preparing reports.
Team Leadership and Supervision (Progressive Exposure): Assisting in the training and supervision of front office staff.
Revenue Management: Understanding basic revenue management principles and contributing to maximizing occupancy and revenue.
Hotel Software and Systems: Becoming proficient in the hotel's Property Management System (PMS) and other relevant software.

Candidate Profile:

A recent graduate with a degree or diploma in Hospitality Management, Business Administration, or a related field.
Excellent communication and interpersonal skills.
A strong customer service orientation and a passion for exceeding guest expectations.
A proactive and enthusiastic attitude with a willingness to learn.
Strong organizational and problem-solving skills.
Ability to work effectively in a fast-paced and dynamic environment.
Able and willing to perform odd hours of work including Sundays, public holidays and cyclonic days;
Fluent in written and spoken English and French;
Knowledge of a third language will be a definite advantage.

NEW MAURITIUS HOTELS LIMITED – Beachcomber HOTELS