Leasing Administrative Support

Purpose: The Leasing Administrative Assistant plays a vital role in supporting the leasing team by managing various administrative and clerical duties that facilitate the day-to-day operations and ensure organizational efficiency.

1. Administrative Functions:
• Execute a range of administrative and clerical tasks such as filing, scanning, and creating documents related to the daily administrative and contractual needs of the leasing department.
• Keep the filing system and leasing records updated and well-organized for easy access and security.
• Help in maintaining an accurate and up-to-date leasing database with all relevant tenant information.
2. Lease Processing Support:
• Facilitate the onboarding process by ensuring comprehensive assistance during the lease application phase. This involves ensuring completeness of all documents and KYC compliance.
• Help prepare and organize leasing documents like contracts, lease renewals, and other relevant paperwork, ensuring their accuracy and timely filing.
3. Lease Administration:
• Support the processes related to lease renewal, facilitating effective communication between tenants.
• Address enquiries and provide information to tenants, other departments and other interested parties promptly and courteously.
4. Tenant Interaction:
• Respond to and resolve tenant issues, queries, and complaints efficiently and courteously, aiming to maintain and enhance tenant satisfaction and relationship quality.
• Engage in proactive measures to ensure tenant retention through excellent service and support.
5. Additional Responsibilities:
• Carry out ad-hoc administrative tasks as required, ensuring the seamless operation of the leasing department.