Assist in all the kitchen operations as per SOPs
Take part in training and implement accordingly
Keep superior informed about all unusual matter concerning any plan affecting his/her area
Adapt to unexpected situation
Knowledgeable and compliant to Rules and Regulations prevaling in the Establishment
Conduct adequate and satisfactory on-the-job training
Keep and ensure records of on the job trainings
Ensure that discipline prevails within the team and communicate any disciplinary issues to Superior
Play an active role in the team and ensure smooth and satisfactory hand-over between shifts
Assist in the building of an efficient team by taking interest in their welfare, safety and development
Supervise the performance of the outlet TM and carries out the routine inspections
Ensure that guest allergies pertaining to food is being taken into consideration concerning culinary operation, communicated to the Team and follow up is done accordingly
Ensure guests satisfaction during services
Participate in Eco Standard/Sustainable Responsibility set by the hotelEnsure that orders have been prepared as per set standards and delivered accordingly
Ensure that all outlet TM provide an effective and efficient service at all times
Maintain excellent interpersonal relationships amongst the team
Inform TM on VIPs and specific requests
Conversant with daily events document
Handle and monitor of guests complaints and the relevant follow up action required
Initiate action for regular maintenance and equipment
Ensure proper usage and inventory of equipment, materials
Ensure that daily requisitions and direct orders are being made according to the number of guest
Participate actively in food cost controlling processes
Ensure that all transactions regarding guests checks (essential to keeping orders organized and making sure that the kitchen is staying as productive an efficient as possible) are dealt with efficiently
Assist superior to ensure a proper manning during the shift
Manage the outlet's budget efficiently and effectively
Ensure energy saving (electricity, gas, water)
Ensure respective TMs are operating as per Quality Management System
Ensure respective TMs are operating as per S&H regulations and policies
Ensure TMs’ grooming is in accordance with hotel’s standards