Junior Reservation Agent- 4 Months contract
- Savanne
- Not disclosed
- Temporary / Contract
- Added 22/10/2024
- Closing 21/11/2024
- Anusha Radha
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Provide support to Reservation Manager in assisting, coordinating and handling reservation.
- Answers calls, returns e-mails and voicemails.
- Assists guest in booking reservations, by providing superior property knowledge.
- Handling of online and OTA bookings
- Looks for special requests, coding issues and billing requirements.
- Reviews group pick up, assist in ensuring proper availability.
- Monitors and charges No Shows and Late Cancels on a daily basis.
- Upselling of room types and room package
- Answer telephone and assists internal and external guests with requests