Indoor Sales Representative

Ideco Ltd is looking for a proactive and independent Indoor Sales Representative to manage our showroom, assist customers, and drive sales. This role requires someone who can work autonomously, handle various tasks efficiently, and maintain high standards of professionalism.

Work Conditions:

• Monday to Friday : 08h30 - 17h
• Saturday: 9h - Noon 

Duties & Responsibilities:

• Welcome customers to the showroom and assist them in selecting the  the product that best suit them.
• Provide expert advice tailored to customer needs and preferences.
• Prepare accurate quotations and process orders.
• Manage the daily operations of the showroom, including opening and closing tasks.
• Follow up on customer inquiries via phone, email, or walk-ins.
• To provide an excellent service for a high level of customer satisfaction and to achieve sales objectives and targets.
• Ensure the showroom is clean, organized, and stocked with samples and promotional materials.
• Master all products in terms of suppliers, prices, technical knowledge, stock, clients, market segment, installation techniques and import process.
• Handling customers’ complaints.
• To ensure debtors level are kept within limits and to chase accordingly.

Experience and qualifications:

• HSC
• At least 3 years’ experience in similar position
• Ideally candidate must reside in the Moka or Plaine Wilhems districts for ease of commuting.
• Knowledge in our field of activity would be an advantage.
• Excellent communication skills both orally and written.
• Customer service oriented, with the ability to meet sales goals.
• Adept multi-tasker with ability to quickly prioritize and organize.