Implementation Consultant - 003/IMP

he Implementation Consultant plays a crucial role in deploying and customizing the ERP system to meet the specific needs of a business.

Duties and responsibilities:

• Requirement Analysis: Collaborate with clients or internal teams to understand business needs and requirements.

• Technical Expertise: Provide technical guidance and expertise during the implementation of software solutions.

• System Configuration: Configure and customize software systems to meet client-specific requirements.

• Integration: Develop and implement integration solutions between various systems and applications.

• Client Interaction: Collaborate with clients to understand their technical needs and provide tailored solutions.

• Training: Train clients and end-users on new systems and processes.

• Support: Offer ongoing technical support and troubleshooting during and after implementation.

• Documentation : Create and maintain comprehensive technical documentation.

• Project Management: Work closely with project managers to ensure projects are completed on time and within budget.

• Stakeholder Communication: Regularly update stakeholders on project progress and any technical issues that arise.

Requirements:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience: Minimum of 3-5 years of experience in technical implementation or similar roles. Minimum of 1 year of experience in Business/ ERP Application, CRM platforms, or cloud solutions

• Strong technical and analytical skills
• Ability to manage multiple technical projects simultaneously and work under tight deadlines.
• Good organizational and coordination abilities.

Communication Skills:

• Strong interpersonal and communication skills to interact effectively with clients and team members. (English/french)