IT Assistant

To develop, maintain and monitor procedures the Hotel's ICT services

RESPONSIBILITIES

 - Develop, maintain and monitor procedures the Hotel's ICT services 

 - Make recommendations for new equipment and services to purchase.

 - Configuration and installation of desktop hardware and software requirements.

 - Troubleshooting of Laptops, PCs, Printers, Projectors, telephony, Network and Wi-Fi Issues

 - Assist Hotel Staff and clients with their IT needs

 - Document Procedures, configurations, SOPs and IT inventory

 - Assist IT Coordinator in day to day running of IT department

 - Train and guide staff hardware and software usage

 - Any other cognate duties

QUALIFICATIONS & EXPERIENCE

 - Higher School Certificate (HSC)

 - A+ or CCNA Certification will be a plus

 - At least 1 to 2 years in a similar position

ADDITIONAL

 - Customer Oriented

 - Strong interpersonal and professional skills

 - Good communication skills (both written and verbal)

 - Highly self-motivated, proactive and able to work in team