Housekeeping Coordinator

Provides direction and monitors housekeeping team member in their area of performance, including public areas, guest room maintenance and cleanliness to meet Hilton’s high standard of quality.

ESSENTIAL FUNCTIONS

• Oversee staff by conducting daily walk through, inspecting staff work and giving guidance and direction so that deficiencies are corrected and standards are met. Visually and physically inspect guestroom turndown services daily, VIP rooms, general cleanliness, lobbies and corridors for cleanliness and appearance.
• Train staff in the procedures and techniques to use to appropriately and adequately clean and maintain the hotel cleanliness. Additional training to include detailed instructions on the usage of chemicals.
• Complete and process work tickets and ensure completion of repairs by the property operations department.
• Coach, counsel and discipline staff, when appropriate, to ensure standards are being met.
• Report all suspicious persons or activities, hazardous conditions, etc. to safety/security department.
• Other duties as assigned such as but not limited to dispatchers, carpet care attendants, public area attendants or lockeroom attendants.
• Take request inventories of furniture, fixtures, equipment and supplies, etc. Insure that carts and linen /supply closets are kept clean, neat and stocked according

REQUIREMENTS

EDUCATION

EXPERIENCE