Head Waiter / Head Waitress (Solana Beach Mauritius)

Solana Beach Mauritius wishes to build a passion-driven team who will exceeds guest expectations.

We are looking for enthusiastic, passionate and innovative candidates to consolidate our team of committed Magicians  and if you consider that you share these values, submit your application.

Responsibilities:

• Welcome guests and bid farewell
• Take guests' order promptly and do the proper follow up
• Inform kitchen or bar about orders as soon as any food item or drink are ordered by guests
• Supervise the quality of the service offered to guests
• Handle customer complaints efficiently and reports to his/her superior
• Encourage upselling and identify any additional revenue opportunities
• Follow-up on bill pending
• Report to maintenance any malfunctioning of uttilities
• Prepare roster
• Ensure that health & safety procedure are adhered to

Qualifications: