Head Barista
- Plaine Wilhems
- Not disclosed
- Permanent
- Added 01/04/2024
- Closing 30/04/2024
The Lux Collective is hiring for the position of HEAD BARISTA for our outlets at TRIBECA MALL at TRIANON.
- Prepare and serve coffee and tea drinks as per the set standards and quality.
- Increase sales through making suggestions, proposing additional items and making use of suggestive selling techniques.
- Properly handle and maintain all equipment.
- Respond to orders, questions, concerns, and complaints in a polite and efficient manner.
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
- Serve customers quickly and efficiently.
- Demonstrate a thorough understanding of all the menu offerings.
- Observe relevant health and safety standards.
- Action Food and Beverage orders as soon as possible and follow up to ensure if they are processed efficiently within standard time parameters.
- Able to train subordinates (Baristas).
- Maintain a high level of motivation to ensure quality and consistent product.
- Assist the team in the set up for other amenities, maintain coffee beans per stock.
QUALIFICATIONS
- Minimum SC/GCE O Level or equivalent.
- National Certificates 4 or 5 in Food & Beverages (Bar operation) or alternative qualifications.
- NTC Level 3 in Hotel Management or an equivalent Certificate.
JOB EXPERIENCE
- At least 2 years working experience in a similar position in a 4 or 5 star hotel.
- At least of 5 years working experience as Barista in a well-known coffee shop.
- Experience in retail / specialty store or food establishment preferred.
SPECIFIC REQUIREMENTS
- High levels of integrity.
- Passionate about service.
- Strong knowledge of coffee drinks is preferred.
- Hands-on experience, energetic and creative.
- Ability to learn quickly.
- Ability to build relationships.
- Experience in coffee roasting will be an advantage.
- Excellent written/verbal communications skills in English and French.
- Ability to work both independently and as part of a team.
- Organised and detail-oriented.
- Knowledge of the Microsoft Office package.
- Knowledge of Micros.
- Excellent interpersonal skills.
- Willingness to work flexible hours, during weekends and public holidays.