Role Mission He/she is responsible for working with HRM and Head of Retail to maintain HR standards. Provide full range of HR Services to support the achievement of business target.
Key Accountabilities
- Assisting the recruitment/induction process
- Identify training needs and recommend relevant courses / training
- Support the release of training programs in the Shops
- Support in the annual budgets & forecasts planning
- Monthly reporting follow-up (workforce, costs…)
-Schedules management and Ratios (budget hours according to turnover, productivity, absenteeism and lateness control, etc.).
-Staff expenses: controlling monthly personnel expenses and budgets for each shop
-Follow up of shop staff planning and rosters
-Assure that retail/HR processes and tools are implemented in every Shop (Recruiting tools, Performance Management, Incentives scheme, etc.)
- Provide performance management guidance and support in annual performance appraisal
- Work closely with employees to improve work relationships, increase productivity and retention
- Make shop visits
Qualifications & Competencies
-At least 3 years experience in Human Resources Department
-Degree in HR Management
-Team Player
-Fluent in English and French
-Communication and interpersonal Skills
-Dynamic, rigorous, organized
-Strong Time Management and Priorities Management Skills
-Analytical and Problem Solving Skills
-Flexibility
-Driving License (will be an advantage)