HR Officer

Key Responsibilities and Deliverables:

Recruitment, Selection and On-Boarding
• Identify recruitment need and what the business is looking for and create and load advertisement on recruitment portal
• Screen CV’s and perform initial screening interview, including reference checks
• Schedule further interviews(including line management) for shortlisted candidates
• Schedule candidates for assessments (as required by role)
• Advise successful candidates and regret unsuccessful candidates
• Draw up Letters of Offer; once signed, ensure completion of full Engagement Pack
• Liaise with line to co-ordinate induction and training
• Ensure compliance in terms of internal B Band recruitment process

Management of the Performance Management System:

• Co-ordinate and facilitate HR component of scorecard within agreed deadlines
• Ensure business meets all scorecard deadlines and that the process is as fair and objective as possible
• Create/review individual PDP’s to identify training and other development needs as per agreed schedules
• Liaise with Training and Development specialists to follow-through on identified development needs

Training and Development within the Business Unit(S)

• Ensure new engagements are booked on the system for mandatory training and that relevant individuals are properly informed
• Identify training needs within business unit (s) and/or respond to training request from manager
• As required, liaise with L & D Co-ordinator to source training providers and courses for specific needs
• As required, facilitate training courses
• Ensure training plans are constantly updated
• Follow-up in terms of training absenteeism
• Co-ordinate and monitor successful implementation of learnerships, including following-up on training, observing mentor/learner meetings and assisting to resolve feedback from learners on their progress
• Ensure all bursary applications are submitted within deadlines
• Ensure all relevant details are communicated to Group & L&D functions respectively
• Track progress of results
• Communicate results to line managers
• Inform line managers of possible risk areas

Handling of all Poor Performance and IR-Related Matters

• Continually advise line managers on appropriate disciplinary action to be taken and ensure business always complies with Smollan’s disciplinary code
• Update disciplinary tracking system
• Send telegrams to employees who have absconded
• Ensure performance problems are addressed through performance counselling and/or corrective action
• As required, educate and inform business on Smollan’s IR policies and procedures
• Sign off on all IR matters and ensure appropriate outcome is given
• Facilitate conciliations and represent business unit at CCMA
• Organise chairperson and related logistics for all enquiries
• Follow-up on CCMA cases

Administration, Data Management and Reporting

• Ensure accurate payroll documentation (scheduled and/or ad hoc) is sent through to Payroll within agreed deadlines and follow-up on queries and outstanding issues
• Ensure employees above the medical aid threshold are on the Smollan medical aid
• Ensure all benefits claims are processed and follow-up to ensure resolution
• Ensure accurate data management and reporting
• Ensure distribution of payslips to relevant managers
• Follow-up on general administration issues
• Ensure proper filing, document management and good house-keeping
• Perform regular HR audits as required

Key Competencies:

• Emotional maturity
• Coaching & development of others
• Team leadership
• Critical thinking
• Organisational awareness
• Communication
• Relationship building
• Agility
• Performance & results driven
• Service excellence
• Analysis & problem solving
• Quality & detail excellence