Guest Relation Assistant
- Port Louis
- Not disclosed
- Permanent
- Added 28/03/2024
- Closing 10/04/2024
Odysseo ( A company of Eclosia), the first Oceanarium in the Mascarene region is currently looking for Guest Relation Assistants, who will welcome customers in a professional manner, provide ticketing services and handle the gift shop.
Duties and Responsibilities
Duties and Responsibilities
- Customer Service: Provide exceptional service, address inquiries, and assist customers with ticket purchases and merchandise selection.
- Ticket Sales: Process ticket transactions accurately, assist customers in choosing suitable options, and maximize sales through upselling.
- Merchandise Sales: Assist customers with merchandise selection, process transactions efficiently, and promote sales through knowledge of promotions.
- Inventory Management: Receive, stock, and organize merchandise inventory, monitor levels, and report discrepancies.
- Cash Handling: Handle cash and card transactions securely, balance registers, and follow procedures for accurate accounting.
- Shop Maintenance: Maintain cleanliness and organization of the shop, arrange displays attractively, and ensure overall shop functionality.
Profile
- HSC level or equivalent
- At least 2 years' experience in related field
- Excellent customer service and communication skills
- Proficiency in cashiering duties
- Energetic, courteous and professional
- Customer Oriented