Golf Operations Attendant
- Pamplemousses
- Not disclosed
- Permanent
- Added 03/02/2025
- Closing 05/03/2025
- Sheetal Henrage Soobhug
The Golf Operation Attendants will anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Practice Range, Cart Barn, Valet, Driving Range, Starting and/or Course Play / Marshall.
DUTIES AND RESPONSIBILITIES:
1. Practice Range – sample tasks include:
- Set stations with balls as described in the Operations Manual.
- Attend range throughout the day maintaining cleanliness.
- Send members to the putting green five minutes prior to tee time.
- Assist members with carrying clubs from range to cart.
- Pick up and break down range.
2. Cart Barn – sample tasks include:
- Stage golf carts with golf bags.
- Maintain staging area, driving range, and practice area set-up.
- Cleans golf clubs, receives members at end of round, records finish time and reports it to the Golf Shop
- Cleans and maintains golf carts and cart barn area.
- Carries out starting and marshalling duties.
3. Valet – sample tasks include:
- Brings customer golf bags to golf cart staging area.
- Parks vehicles in designated valet parking areas and retrieves vehicles on request.
- Loads and unloads golf bags in/out of vehicles.
4. Starter – sample tasks include:
- Reviews a prepared list of golf course rules.
- Informs Members of any unusual conditions that exist on the course.
- Communicates with other Outside Service Staff to ensure that all players tee off at their scheduled times.
- Records Fee Structure and Transportation.
- Submit completed Tee Sheet to Golf Shop.
5. Marshall – sample tasks include:
- Monitors all play on the golf course, with special attention to the area of pace play.
- Recommends possible solutions to customers concerning course problems, especially pace of play.
- Report golf course play situation to the golf shop staff at regular intervals.
- Repair ball marks and fixes divots as needed.
- Check water and ice stations and restock supplies as needed.
- Deliver messages to customers on the golf course.
- Assist other departments/areas as and when required by the HOG and supervisor.
- Any other cognate duties assigned.
JOB REQUIREMENTS:
- Excellent written and spoken communication skills.
- Excellent oral/verbal communication in English and French with very good posture.
- Courteous, proactive, and dedicated with excellent customers service skills.
- Ambition to succeed, demonstrating his/her willingness to work and learn.
- Demonstrates an ability to continuously produce good work in a timely manner, which is accurate and complete, in a fast-paced environment.
- Demonstrates an ability to interact positively with supervisor, management, co‐workers, members, and the public.
- To promote a team effort and maintain a positive and professional approach.
- Comes to work when rostered and is on time.
- Follows directions, takes criticism positively, and at all times refrains from abusive and/or inappropriate behaviour.
- Is honest in all manner of engagement with the company and guests.
