This job is expired
Front Office Officer
- Flacq
- Negotiable
- Permanent
- Added 19/03/2024
- Closing 18/04/2024
Offer guests a friendly and efficient service at all times and operates the telephone system as per standards and be responsible for the collection & verification of all revenues from different POS (for night audit)
| Keep his superior informed about all unusual matters concerning any plans affecting his/her area | |||||||
| Welcome Guests and prepare check-in & check out procedure for all guests | |||||||
| Conduct efficiently and effectively hotel visits and provide explanations to Guests with regard to room amenities and equipment | |||||||
| Accompany Guests in their room | |||||||
| Assist Guest in dealing with foreign currencies | |||||||
| Ensure proper delivery of all messages to Guests through porters | |||||||
| Follow-up on all Guests requests and complaints and provide feedback | |||||||
| Arrange with porter for collection of luggages upon departure of Guests and arrange whenever necessary, transport for Guests to airport | |||||||
| Coordinate Guests wedding and any other special events | |||||||
| Give relevant and up-to-date information to guest | |||||||
| Operate the telephone system | |||||||
| Collect Guests comments | |||||||
| Compile Guests preferences | |||||||
| Prepare guest’s invoice and receive payment for settlement of accounts before checkout |
Veranda Palmar Beach Hotel
- Coastal Road, Belle Mare, Mauritius, Belle Mare, Mauritius