Front-End Systems Specialist

Designs front-end architecture for web applications, ensuring seamless integration with back-end systems. Collaborates with back-end developers and designers to create efficient digital experiences and assists with IT infrastructure, and tools like Google Analytics/Google Workspace.

Key Responsibilities:

• Content Management
• Administer front-end content updates via Content Management Systems (CMS) like WordPress, Drupal, or custom platforms.
• Ensure consistency in typography, branding, and layout across all pages.
• Coordinate with content creators to integrate text, images, and multimedia effectively.
• Assist with the management, maintenance, and optimisation of the company’s WordPress website.
• Front-End Maintenance and Updates
• Regularly update and maintain front-end code (HTML, CSS, JavaScript, etc.) to ensure compatibility with modern browsers, devices, and screen sizes.
• Fix bugs, broken layouts, or display issues reported by users or identified through testing.
• Implement minor design tweaks or content updates as directed by stakeholders.
• User Experience (UX) Oversight
• Monitor and optimise the front-end for usability, accessibility (e.g., WCAG compliance), and responsiveness.
• Collaborate with UX/UI designers to ensure the visual and interactive elements meet user needs and organisational standards.
• Analyse user behavior through tools like Google Analytics, Hotjar, or Adobe Analytics to identify pain points and opportunities for improvement

• Conduct A/B testing or gather user feedback to refine the interface.
• Performance Optimisation
• Optimise front-end assets (e.g., images, scripts, stylesheets) to improve page load times and overall performance.
• Use tools like Lighthouse or PageSpeed Insights to identify and resolve performance bottlenecks.
• Minimise render-blocking resources and ensure efficient delivery of content.
• Collaboration and Coordination
• Work closely with back-end developers to integrate APIs, databases, or server-side logic into the front-end seamlessly.
• Partner with graphic designers, marketing teams, and stakeholders to align the front-end with branding and campaign goals.
• Serve as a point of contact for front-end-related requests or issues from other departments.
• Testing and Quality Assurance
• Perform cross-browser and cross-device testing to ensure consistent functionality and appearance.
• Validate code for adherence to web standards (e.g., W3C) and best practices.
• Troubleshoot and resolve front-end errors or inconsistencies.

• Documentation and Reporting
• Maintain documentation for front-end workflows, codebases, and administrative processes.
• Provide regular reports on site performance, user engagement, or completed updates to supervisors or stakeholders.
• Track and manage version control (e.g., Git) for front-end changes.
• Google Workspace Administration:
• Manage Google Workspace (formerly G Suite) user accounts, including email setup, permissions, and security settings.
• Support team members with Google Workspace tools like Gmail, Drive, Docs, Sheets, Meet, etc.
• Assist in troubleshooting and resolving issues related to Google Workspace apps and integrations.
• Google Analytics Management:
• Set up and manage Google Analytics for tracking website traffic, user behavior, and conversion metrics.
• Generate reports on website performance, providing insights to the marketing team.
• Assist with Google Tag Manager setup and configuration for tracking tags and events.
• Troubleshoot and resolve tracking issues, ensuring accurate data collection.
• IT Support:
• Provide day-to-day IT support to staff, including troubleshooting hardware and software issues.
• Install, configure, and maintain operating systems (Windows, macOS) on Laptops.
• Assist with the management of internal networks, devices, and printers.
• Support software installations, updates, and system configuration.
• Documentation & Training:
• Create and maintain documentation for IT procedures, user guides, and system configurations.
• Provide basic IT training to staff on using Google Workspace tools, WordPress backend, and other software.