Front Desk Coordinator

We are seeking a Front Desk Coordinator to join our team and provide excellent customer service to our clients and visitors. He/ She will be responsible for answering incoming calls, directing calls to appropriate personnel, greeting visitors, and performing a variety of administrative duties.

Responsibilities

• Answer and direct phone calls in a professional and friendly manner
• Greet clients and visitors with a positive attitude and provide excellent customer service
• Handle customer complaints and inquiries in a calm and professional manner
• Maintain a clean and organized reception area
• Sort and distribute incoming mail and packages
• Assist with administrative tasks as needed, such as ordering of stationery, data entry and filing
• Manage and maintain conference room schedules and appointments
• Maintain accurate records of all messages and returning all missed calls
• Collaborate with other team members to ensure a smooth and efficient operation of the front desk