Freight Forwarding Agent / Agent de Transit Fret

As a Freight Forwarding Agent, you will play a key role in managing and coordinating the flow of goods for our American and Mauritian clients, ensuring efficient and timely transportation in compliance with quality standards.

Main Responsibilities:

• Coordinate all transportation operations from receiving to shipping goods, adhering to customs regulations and transit procedures.
• Oversee and verify transit documents (e.g., bills of lading, other transport documents) for accuracy and compliance.
• Maintain regular communication with clients, suppliers, and logistics partners to ensure smooth processes from start to finish.
• Plan and optimize transportation routes considering cost efficiency, delivery timelines, and client priorities.
• Address any transport-related issues proactively, proposing solutions to minimize impacts on timelines and costs.

Skills and Qualifications:

• Prior experience in the transportation and/or logistics sector.
• Familiarity with customs regulations and freight forwarding procedures.
• Proficiency in computer systems, particularly transportation management software.
• Strong communication skills and ability to build and maintain client relationships.
• Ability to work under pressure and manage multiple files simultaneously.

What We Offer:

• A friendly, inclusive work environment with opportunities for growth and advancement.
• Comprehensive training programs by our foreign clients to support your career development.
• A role where you can make a meaningful impact on customer relationships and brand reputation.
• Competitive salary package and comprehensive benefits.

Your Profile:

• Strong communication skills, with the ability to engage and build rapport with customers.
• Previous experience in customer service is a plus, but not required—we value enthusiasm and a proactive attitude!
• Ability to manage multiple tasks and remain calm under pressure.
• Proficiency in written and spoken English and French, with additional languages considered a bonus.

Minimum Education Level : HCS / BAC 

Minimum Work Experience Level : One year in Logistics field

Seeking for candidates residing in South-East Region up to Curepipe.

Working days : Monday to Saturday including Mauritian public holidays.

Working hours : Depending on the time zones of our clients ( Mauritian and American)

If you’re passionate about delivering exceptional service, we’d love to hear from you!