Financial Operations Manager (2510-FOMGR)

Our client in the SME digital financial sector is seeking to recruit a Financial Operations Manager

Responsibilities:

Execution and processing:

• Generate, liaise and follow-up with internal and external parties about the signature of Financial Offer, Facility Agreement and Direct Debit Mandate/ Standing Order Forms.
• Act as back-up signatory for Facility Agreement and Restructuring Agreement in the absence of the CEO.
• Review direct debit mandate prepared by Admin Executive and performed daily monitoring and update of claims files.
• Review and amend, as required, facility and restructure agreements drafted by Administration Executive.
• Prompt Sales Team to ensure that the SLAs set are not breached.
• Perform disbursement due diligence (ensure that all signed documents have been received) and ensure that conditions precedents are met prior to disbursement.
• Monitor regularly the performance of team members who has/have direct reporting.
• Ensure that all records with respect to borrower(s) outstanding balances and lender(s) payments are up to date and updated in a timely manner.
• Ensure that payment sheet which include list of standing orders/direct debit mandate and SOA are updated daily with accurate figures.
• Ensure that all information requested by stakeholders (internal/external) are promptly responded and actioned in a timely manner.
• Prepare no liability letter for fully settled loans following client's request.
• Prepare and authorise the payments on internet banking, monitor and ensure all payments are processed.
• Deal with repayment from borrower(s) and distribution to investor(s).
• Perform bank reconciliation.
• Ensure all the registers/trackers are promptly updated.
• Provide necessary support to other departments to ensure a smooth process flow.
• Ensure that the platform is regularly updated with accurate figures and other information such as status of projects and lenders' portfolio on a regular basis.
• Ensure that Tax Certificates are prepared and sent to lenders in a timely manner.
• Perform cross functional tasks within Operations department whenever required.

Process improvement:

• Support on increasing the efficiencies of processes and improve the turnaround time of operations.
• Participate in the company projects and perform end-user testing whenever required to ensure system functionality meets business requirements.

Risk management:

• Ensure compliance with internal and regulatory requirements on administrative operations and ensure that Data Protection requirements are observed and respected.
• Escalate error, issue and /or deviation from SLA immediately, within 24 hours upon detection.
• Support on external and internal audits and on regulatory audits.
• Job function listed is not exhaustive and can include other responsibilities as assigned.

Profile:

• Bachelor's Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• At least 3 to 4 years' experience in a financial or audit position.
• Ability to understand the financial equilibrium of a lending business.
• Proficiency in Excel/Google sheet, VBA/SQL, database.
• Strong organisation and accuracy skills.
• An entrepreneurial spirit and ambition to support growth in a tech environment.
• Good written and oral communication skills in English and French and the ability to interact effectively with people at different levels.
• Flexible, proactive, and self-motivated with a strong drive and ability to work with minimum supervision.