Documentation Officer

At BlueSky, we pride ourselves on providing exceptional service and creating a supportive work environment. As part of the Corporate team, you’ll have the opportunity to grow your skills, collaborate with a dynamic team, and make a meaningful impact on our customers' experiences.

• Provide excellent service to Bluesky agents at all times and encourage customers to repurchase visas.
• Follow up and keep agents informed about visa processing status.
• Being proactive and organize visa applications to be processed according to the travel date and processing time.
• Apply visa fees and advise Travel Consultant on the rules and regulations pertaining to all visas.
• Deliver outstanding customer service to exceed client expectations.
• Update the Visa processing database for all applications.
• Organizing and managing electronic documents
• Maintain an updated Visa database for each country, including the latest requirements, fees and processing times.
• Filing documents and maintaining records.
• Communicating effectively with colleagues and clients.
• Responding to inquiries and resolving issues.
• Ensuring clear and accurate communication.