Debtors Supervisor

Safelane Insurance Brokers Ltd is looking for an organised and experienced Debtors Supervisor to oversee and manage the accounts receivable process, ensuring efficient debt collection and compliance with company policies.

Safelane Insurance Brokers Ltd is looking for an organized and experienced Debtors Supervisor to oversee and manage the accounts receivable process, ensuring efficient debt collection and compliance with company policies. 

This role is pivotal in maintaining the financial health of the organization by ensuring that all debtor-related tasks are performed accurately and on time.

Safelane Insurance Brokers Ltd is a company under ABC Group of Companies and is regulated by the Financial Services Commission.

Responsibilities: 

•	Monitoring accounts receivable balances to ensure timely collection of outstanding debts
•	Reviewing aging reports regularly and prioritizing overdue accounts
•	Distribution of daily bank positions
•	Perform weekly bank reconciliations
•	Ensure accuracy in recording and allocation of daily customer transactions
•	Setting and enforcing credit limits and terms to comply with company policy and legal regulations
•	Ensure client KYC is done as per regulatory requirements
•	Ensure payment is collected as per target set
•	Address customer queries related to billing and credit terms
•	Prepare regular reports for executive committee meetings
•	Analysing trends in payment behaviour to identify risks or opportunities for improvement
•	Liaise with internal departments to improve a better customer experience
•	Work in close collaboration with attorneys and other stakeholders

Key Competencies: 

•	Strong analytical, organizational and problem-solving skills.
•	Excellent negotiation and communication skills (verbal & written)
•	Ability to work under pressure and meet strict deadlines.
•	Customer focus

Requirements: 

•	Degree holder in accounting or related field
•	Computer literate
•	Proven experience in debt collection, credit control, or accounts receivable management
•	Familiarity with accounting systems and software
•	Knowledge of insurance brokerage processes is highly desirable