As a Billing Specialist at Mantu, you'll manage billing processes, generate invoices, track payment deadlines, resolve discrepancies, and provide excellent customer service. Your role is essential to ensuring accuracy and efficiency in the finance department.

Key Responsibilities:

• Prepare and issue invoices to customers accurately and in a timely manner.
• Verify the accuracy of billing data with Purchase Order received and resolve any discrepancies with Business Partners.
• Maintain a comprehensive understanding of our services.
• Communicate with customers to answer billing inquiries and resolve payment issues in collaboration with the Recovery Team.
• Collaborate with other departments, such as Recovery Department, Accounts Department and Business Partners to ensure accurate and timely billing.
• Reconcile billing statements and accounts to ensure accuracy.
• Stay up to date with industry regulations and best practices in billing.
• Identify opportunities for process improvement and contribute to the development of more efficient billing procedures.
• Maintain strict confidentiality of financial and customer information.

Qualifications: 

• Bachelor's degree in any relevant field.
• Proven 1-2 years of experience in customer services or communication. 
• Proficiency in billing software and Microsoft Office Excel is a plus.
• Fluent in French.
• Strong attention to detail and accuracy.
• Exceptional organizational and time management skills.
• Problem-solving skills and the ability to handle customer inquiries and issues professionally.
• Knowledge of accounting principles and practices is a plus.
• Mastery of generative AI (ex: ChatGPT/Poe.com, etc…) is a plus for improving day-to-day productivity

Mantu is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.