Customer Service Assistant - Leasing

Perspective

Responsibilities

Customer Service

• Efficient and timely handling of client’s file and requests

• Handle and follow up of customer queries, complaints and requests

• Propose and sell Cim products to customers

• Perform any other cognate duties required for the good running of the business

Operations

• Be fully conversant with the operations and Finnone

• Preparation and follow up of all Leasing applications and agreements

• Extraction and submission of reports as and when required

• Follow up on pending issues on file

• Strict adherence to procedures & policies and assigned tasks

Competencies / Behavioural Skills

Be a Team Player

Customer Focus

Result Oriented

Be Professional

Go the Extra Mile