Corporate Administrative Support

As a Corporate Administrative Support, you will provide essential support to our Business Development team. Your role will involve tracking, monitoring, and reporting on the sales process, while ensuring smooth communication with clients and internal departments.

Job Purpose:

As a Corporate Administrative Support, you will provide essential support to our Business Development team. Your role will involve tracking, monitoring, and reporting on the sales process, while ensuring smooth communication with clients and internal departments. Your contributions will be key in helping the team achieve its sales targets and maintain strong client relationships.

Key Responsibilities:

• Provide comprehensive sales administration support to the sales team, including managing sales trackers and assisting with coordination of sales activities.
• Take minutes during meetings for reference and documentation.
• Collaborate with other departments to manage new business proposals, renewals, claims, debtors’ collections, and compliance matters.
• Process client quotations and ensure they are handled in a timely manner according to set procedures.
• Update follow-up tables and ensure the availability of up-to-date information.
• Ensure timely dispatch of proposals, renewal notices, and policy schedules.
• Prepare policy handbooks for clients in alignment with company standards.
• Organize both internal and external meetings, ensuring all requirements are met.
• Answer incoming calls and handle email inquiries in line with service standards.
• Reach out to clients to gather missing information or address queries to meet service expectations.
• Provide general administrative support to the Business Development department to help meet departmental objectives.
• Collaborate with team members to meet and exceed sales goals.

Key Requirements:

• Education: Diploma in Marketing, Administration, or equivalent.
• Experience: At least 1 year of experience in a sales administration or similar role.
• Skills:
• Strong knowledge of business insurance operations and services.
• Proficient in Microsoft Office Suite (Excel, Word).
• Excellent data collection, preparation, and organizational skills.
• Strong ability to deliver results while meeting customer expectations.
• Understanding of compliance and operational risk management.
• Excellent communication skills (both verbal and written).