Control Centre Coordinator

Avacor Ltd is looking for a Control Centre Coordinator

Main Function:

The Control Centre Coordinator is responsible for overseeing the daily operations of the Control Department efficiently and effectively. This includes continuous monitoring of day-to-day activities, updating the in-house software, addressing all queries, and acting as the liaison between the Payroll Department, HR Department, and Control.

Duties & Responsibilities:

• Supervise and ensure compliance with the Standard Operating Procedures (SOPs) of controllers on a daily basis.
• Verify and make sure final duty roster is sent each day within allocated time frame.
• Verify daily attendance records through reports on system and report any required modifications.
• Ensure all control-related documents are systematically saved in the designated Company Data Folder.
• Manage absences and leave requests, including local and sick leaves for security guards, in line with Management’s established procedures.
• Be available 24/7 to respond to emergencies.
• Enforce strict adherence to grooming standards.
• Verify Daily State Report on system (DS) and follow up on corrective actions with GM & HR Department.
• Maintain impartiality in handling personnel matters.
• Always uphold integrity and honesty towards the company.
• Be prepared to take on additional duties as required by Management.
• Ensure the smooth and efficient operation of the Control Department.
• Attend Management meetings at Avacor Head Office as required.

Skills & Competencies:

• Proficiency in French and English (written and verbal).
• IT literacy, with the ability to troubleshoot basic IT equipment and mobile devices, and escalate issues appropriately.
• Advanced Excel proficiency (VLOOKUP, COUNT functions, etc.).
• Quick learner with strong self-learning capabilities.
• Strong analytical skills and attention to detail.
• Ability to interact effectively with individuals from diverse backgrounds.
• Impartial, disciplined, and patient in decision-making.
• High sense of confidentiality, honesty, and integrity.
• Ability to work under pressure and outside regular hours when needed.
• Strong team spirit and collaboration skills.

Qualifications & Experience:

• Minimum HSC with Computer or Diploma in Management, IT, Data Manipulation, or a related field.
• Prior experience in IT or Data Manipulation, or the Security Industry would be an advantage.