Collections Support Senior Analyst

The Collections function is the process of securing cash payments after a customer is billed

• Ensure you and your team meet or exceed relevant performance measures and objectives
• Lead, motivate and develop the team, ensuring their performance is effective
• Responsible for motivation encouragement of individual and team development
• Ensure you and your team actively support Accenture Company values:
• Client Value Creation
• Best People
• Respect for the Individual
• Integrity
• Stewardship
• One Global Network
• Ensure you and you team actively demonstrate client and customer focus
• Develop team members to achieve highest potential and aspirations
• Coaching team members and peers to provide direction and advice
• Production of accurate and timely reporting
• Identify improvement areas and drive appropriate changes
• Manage to agreed headcount and ensure effective use of resources to maximize productivity
• Draft resource plans to incorporate holiday and sickness. Maintain holiday and sick leave records
• Participate in the recruitment of new Team Members
• Work closely with other Supervisors to ensure consistency of approach, and cross team working
• Ensure team are working according to and maintaining Processes
• Provide active support to all relevant unit activities
• Support Cash and Debt activities
• Support the Credit Manager, as required
• Promote Health and Safety Awareness
• Career development activities for team members including performance management, informal feedback, training, motivation
• Completion of assigned tasks/reports within agreed deadlines and quality
• Co-operation on additional critical tasks for the unit (e.g. audit, internal audit etc.) according the decision of the Line Supervisor
• Develops appropriate client relationship
• Develops a good relation within the team and share experience
• Takes responsibility for own professional development and growth

• Fluent French and English
• Communication Skills
• PC Skills (MS Office, ERP preferred)
• Accounting Principles Awareness
• Cash Collections Experience
• People Management Skills

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.