Cloud Sales Operations Specialist

BDO IT Consulting Ltd is a fast-growing company with a mission to ensure that we deliver the promised benefits. Partnering with BDO Canada we are looking for a motivated Cloud Sales Operations Specialist.

JOB RESPONSIBILITIES

• Leverage your ability to contribute to a fast-paced Cloud sales cycle, focused on acquiring, onboarding and supporting our expanding customer base

• Providing pre-sales pricing and subscription support to BDO employees and customers on Microsoft CSP and Cloud based Solutions, providing excellent customer service

• Participate in inbound sales activities

• Develop key knowledge of MS licensing programs

• Provide training and support to internal and external customers on Microsoft 365, Dynamics 365 and BDO Cloud offerings, including issues with configurations and implementations

• Act as a point of contact for new or existing clients and for the sales lifecycle, including preparing proposals, change orders and onboarding of new clients

• Processing and tracking orders, client invoicing and reconciliations while working closely with other billing team members to ensure accuracy

• Development of sales propensity models, forecasting sales reports and opportunity tracking

• Develop tools, processes and research information necessary to evolve cloud operations

• Help drive programs that complement and extend the effectiveness of primary sales activities

• Prepare documents and report implementation status to engagement manager including monthly reporting on key winnings, losses, issues, barriers to success and activities executed

• Additional administrative support and participation in special projects as required.