Client Liaison/ Sales Agent

An exciting opportunity has arisen for Client Liaison/ Sales Agents to join DMS BPO Services Ltd on a full time permanent basis. The ideal candidate will come from a customer services/ sales background.

You MUST have a real passion for providing excellent customer service - manage a portfolio of clients for one of the world's leading online financial trading brokerage and be able to contribute positively to our dynamic working environment towards meeting our goals.

REQUIREMENTS

• Diploma or University/ College Degree in Marketing Management, Accounting and Finance or any other relevant Management field or any equivalent qualification
• Fluency in English and an additional language (Spanish, Chinese, Arabic, etc..) would be an advantage
• I.T. Proficient
• Preferably 2 years of experience in sales and/or customer service
• A strong interest in the Financial Markets and Trading
• Excellent verbal and written communication skills
• Strong organisational skills
• Ability to work under pressure, manage own workloads and meet deadlines/targets

DUTIES & RESPONSIBILITIES

-          Open new accounts and build a new clientele base

-          Maximises all sales opportunities to ensure highest deposit obtainable

-          Gains understanding of client needs before presenting relevant products/services

-          Attain full understanding of the company internal operating systems

-          To achieve all sales targets on a consistent basis outlines by the Head of Sales

-          Following up on leads for prospective clients

-          Fully understands and implements all Anti Money Laundering and Know Your Customer procedures

-          To ensure that all up-selling and cross-selling opportunities are capitalised upon

-          Provide direction and guidance to clients for using the Company's trading system

-          Inputs detailed and accurate data and information in all internal systems

-          To develop a sound understanding of trading market conditions on a daily basis

-          Be proactive in self-development regarding sale techniques and industry knowledge

 BENEFITS

 A very competitive remuneration and benefits package is offered to all successful candidates including medical insurance, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.

All applications will be treated as confidential.