Client Administrator

"At the heart of every great relationship are people; Without great people we cannot achieve our goals"; Here at TrustQore, we are committed to attract, develop and retain the best talents across our business.

The Client Administrator will be reporting to a Senior Administrator. The candidate will be proactively managing a portfolio of client files as per the company policy and legislative requirements while ensuring a great customer service and ensuring the coaching of Junior Administrators.

 Responsibilities

• Proficient administration of assigned portfolio of clients;
• Build-up/maintain relationship with clients, respond to their queries and provide appropriate information and advice in timely manner;
• Handle transfer-in and transfer-out of entities to/from other MC/jurisdictions; conversion and re-domiciliation of entities; and
• Carrying out regular due diligence exercise on clients and ensure payments review compliance as per the Company policy and Anti-Money Laundering regulations, under guidelines of the Compliance officer;
• Drafting of written Board and Shareholders’ resolutions;
• Finalising of Minutes and attending board / shareholders / clients meetings
• Convening and attending Board and Shareholders’ meetings;
• Review transactions conducted by the Junior Administrators and ensure all transactions are as per the company process and legislatives requirements;
• Accurate timesheet completion as per company requirements ;
• Coaching of and assisting junior Administrators ;
• Develop and maintain positive working relationships with colleagues and external parties and
• Undertake ad-hoc tasks, carry out duties including managing projects and delegated responsibilities.

Candidate Profile

• 3-4 of experience within the industry dealing with different type of GBC’s, Trusts.
• Degree holder in relevant field;
• Fully or partly ICSA / STEP qualified will be an added advantage.
• Able to communicate clearly and concisely in English;
• Excellent interpersonal and organizational skills;
• Ability to work in a fast-paced environment.