Call Centre Executive/Data Analyst

Call Centre Executive/Data Analyst

Our client is seeking to recruit a motivated Call Centre Executive / Data Analyst, proficient in Microsoft Excel and computer operations, to join their customer service team. You'll handle customer’s order data while ensuring optimum data accuracy.

Responsibilities:

• Manage customer’s order details.
• Auditing performance reports.
• Utilize Microsoft Excel for data entry, analysis and reporting.
• Maintain accurate customer records and collaborate with teams for seamless service.

Requirements:

• Strong computer skills, particularly in Microsoft Excel.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Flexible in different work shifts (Day/Night).