Business Transformation Coordinator
- Port Louis
- Not disclosed
- Permanent
- Added 08/04/2024
- Closing 08/05/2024
- HR Team
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The BT Coordinator will be assisting in developing and executing the business transformation strategy for the bank; while ensuring successful planning of the BT road map to drive organizational change and innovation initiatives aiming at improving the bank’s operations, processes, and performance.
Key responsibilities:
- Work closely with the Business Transformation Manager to develop the business transformation strategy and road map, aligning them with the bank's overarching goals and objectives.
- Analyze and understand operational and process-related issues within various departments of the bank, providing insightful consultation and recommendations for operational efficiency improvement and digital transformation.
- Actively engage with stakeholders at various levels to gather requirements, address concerns, and ensure alignment with the prioritization of resources and transformation objectives through the project management office.
- Collaborate with the project management office (PMO) on the implementation of digital and automation projects, ensuring they are delivered on time, within scope, and on budget.
- Research new tools and technologies, proposing initiatives that align with the bank's strategy and areas of focus, fostering innovation, efficiency and driving performance.
- Follow up and coordinate the adoption of new tools and initiatives by staff and management, providing necessary support and addressing challenges to ensure successful implementation.
- Prepare comprehensive reports on the status of implementation plans and strategy, highlighting achievements, challenges, and recommendations for improvement.
Technical skills, Knowledge & Competencies:
- Strong analytical, problem-solving skills, and attention to details with a logical and methodical approach.
- A passion and motivation to challenge the status quo and drive change.
- Good organizational and time management skills with the ability to prioritize and complete multiple projects under tight deadlines.
- Previous experience in project planning, execution, and management (including but not limited to methodologies such as Agile, Scrum, Waterfall…).
- Strong interpersonal skills to engage with stakeholders at all levels and work effectively within a team.
- Proficiency in preparing comprehensive reports, analysing data, and deriving insights to track implementation progress, highlight achievements, and make recommendations for improvement.
Experience & Qualifications:
- Bachelor degree (or equivalent diploma) in business administration, finance, management, information technology or certifications related to transformation, project management, and change management.
- Competency in change management principles, root cause identification and planning skills.
- Proven experience in business transformation, business process reengineering, project planning, or related fields within the banking or financial services industry and/or in consulting firms.