Business Solutions Analyst (FRCI)

Are you interested in joining our team as a Business Solutions Analyst?

FRCI is currently looking for a dynamic and skilled Business Solutions Analyst to join its Business Solutions Team.

The ideal candidate must possess the business acumen to carefully identify business opportunities, developing and implementing solutions and operational strategies for our clients to evolve as times and trends change. 

As a key element of our team, the main responsibilities for this position will include but are not limited to analyse business processes, identify opportunities for improvement, develop and implement solutions tailored to meet clients' specific business needs.

As we foster a learning & development culture, we provide the opportunity to our team members to develop & grow through continuous learning with online resources, workshops, conferences, and experiment techniques to enhance their skills and expertise.

Responsibilities:

• Collaborate with cross-functional teams to analyze business processes and identify opportunities for improvement.
• Develop and implement solutions tailored to meet clients' specific business needs.
• Conduct in-depth business analysis to understand client requirements and propose effective solutions.
• Document solutions thoroughly to ensure clarity and facilitate future maintenance and enhancements.
• Work closely with project managers to ensure successful project delivery within scope, time, and budget constraints.
• Facilitate transfer of knowledge to the customer through training sessions along with documentation to ensure smooth adoption and utilization of implemented solutions.
• Provide ongoing support to clients, addressing their concerns and optimizing solutions as and when required.
• Stay updated on industry trends and emerging technologies to ensure solutions remain innovative and competitive.
• Proactively engage in self-learning and professional development to enhance skills and knowledge.
• A team player who thrives in collaborative environments and excels in overcoming challenges.

Requirements:

Education

• At least a bachelor’s degree in information technology or any related field

Experience

• At least 2-3 years of proven work experience in business analysis and solution implementation
• Familiarity with ERP systems and business process optimization would be a definite advantage.

• Proven track record of creating and fostering partnerships with clients and stakeholders.

Skills

• Excellent verbal and written communication skills
• Excellent problem-solving skills
• Strong analytical skills
• Strong collaboration skills
• Ability to innovate and think creatively to address complex business challenges.
• Ability to work effectively in a team environment and independently.