Brand Manager
- Plaine Wilhems
- Not disclosed
- Permanent
- Added 08/05/2024
- Closing 07/06/2024
- Mayushi Aubeeluck
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A Brand Manager plays a pivotal role in driving revenue growth for an organization. This position involves overseeing and executing sales strategies, managing client relationships, and mentoring junior sales team members.
List of Duties:
- Brand Promotion: Effectively promote our brands in collaboration with Resellers within the local market.
- Client Engagement: Regularly visit clients to monitor and track the performance of our products in the market.
- Team Leadership: Effectively manage and lead a team of professionals, providing guidance, support, and motivation.
- Showroom Presentation: Ensure that all our products are attractively displayed in Reseller showrooms.
- Competitor Insights: Collaborate with local partners to gather insights into competitors' offerings, enabling us to align our product pricing for better sales responses.
- Stock Management: Guarantee Resellers maintain adequate stock levels to meet market demand.
- Online Presence: Regularly assess Resellers' online platforms and social media accounts to evaluate their promotion of our products.
- Inventory Optimization: Prevent aging stock and develop strategies to clear outdated inventory (Apply for resellers’ stock as well).
- Payment Follow-Up: Maintain thorough follow-up on payments with Resellers.
- Communication: Inform Resellers of new offers through various means such as face-to-face meeting, WhatsApp, email, or phone calls.
- Product Support: Offer assistance to Resellers regarding product specifications and pricing as needed.
- Order Processing: Handle Resellers' purchase orders and coordinate with the logistics team for delivery scheduling and locations.
- Documentation: Prepare necessary documents such as RCNs, quotations, and proforma invoices when requested by Resellers.
- Pipeline Management: Regularly update the sales pipeline per management's guidelines.
- Appointment Calendar: Maintain a daily calendar for customer visits.
- Reseller Meetings: Ensure regular meetings with at least four Resellers daily.
- Management Reporting: Provide daily reports on Reseller outcomes to the management team.
- Participation in Promotions: Participate in promotions organized by Resellers or our company.
- Purchase Analysis: Monitor and analyze Resellers' purchases for efficient Reseller management.
- After-Sales Support: Collaborate with the Proserv team to address after-sales issues and ensure excellent post-purchase service.
- Budget Achievement: Strive to meet or exceed monthly budget targets, including total revenue and gross profit, broken down by brands.
- Innovative Processes: Encourage creativity and innovation in our sales processes.
- Cross-Departmental Collaboration: Collaborate effectively with other departments, including support services, delivery, after-sales, marketing, and administration.
- New Business Opportunities: To actively seek out fresh business prospects, including the exploration of new brands and market opportunities.
- Product Knowledge: Stay well-informed about product and service details, including updates and changes.
- Lead Qualification: Research and qualify new leads to expand the customer base.
- Ad Hoc Tasks: Undertake any other tasks requested by management and/or your direct superior.
Knowledge, Skills, and Competencies Requirements
- Proven track record of success in sales, including a deep understanding of the sales process, from prospecting and lead generation to closing deals and post-sales support.
- Strong negotiation skills to secure favorable agreements, handle objections, and reach mutually beneficial outcomes.
- Exceptional relationship-building skills to establish and maintain long-term customer relationships, fostering loyalty and trust.
- Leadership skills to guide and mentor junior sales team members and lead by example.
- Proficiency in delivering compelling sales presentations and product demonstrations that engage and persuade potential clients.
- Comprehensive understanding of the products or services offered by the company, including technical specifications and unique selling points.
- Skill in conducting market research to identify potential clients, assess market demand, and stay informed about competitor offerings.
- Familiarity with various sales strategies and methodologies, including consultative selling, solution selling, and relationship-based selling.
- The ability to develop and implement strategic sales plans aligned with overall business objectives.
- Prioritizing customer needs and delivering exceptional service to meet or exceed client expectations.
Work Experience and Educational Requirement
- A minimum of 2-5 years of relevant experience
- A bachelor's degree in a related field such as sales, business, or marketing.