Bartender
- Riviere du Rempart
- Not disclosed
- Permanent
- Added 02/04/2025
- Closing 02/05/2025
- Niresh Virasami
To prepare beverages whether alcoholic or non-alcoholic; cold or hot and maintain appealing display, cleanliness, order, set-up and “mise en place” of the different bars, and to deliver professional and friendly service to guests as per the Hotel’s standards.
- Converses with guests to obtain feedback and suggestions for improvement.
- Provides a speedy, courteous, efficient and friendly service to guests.
- Answers queries about all items on the bar lists, their basic ingredients and method of preparation.
- Makes suggestions on the bar’s food, wine and drinks lists.
- Communicates guests’, visitors’ or repeaters’ preference of meals, drinks, cocktails and special requirements (e.g. allergies), and ascertains that these preferences are adhered to by Team Members.
- Regularly checks for guests’ satisfaction.
- Handles guest complaints efficiently through appropriate interaction and action and/or referral to Management.
- Keeps accurate records of tasks and duties performed everyday in the respective logbooks.
- Records & updates beverage inventory control log books
- Verifies that all delegated duties are carried out in accordance with the Hotel’s standards and with Management instructions.
- Conducts frequent spot-checks within one’s allocated section with regards to work habits, in order to ensure the efficient implementation of all SOP(s) and to ascertain their professional execution.
- Ensures compliance with Hygiene & SGS standards
- Maintains cleanliness of bar service area, furniture, fixtures and equipment at all times.
- Reports bad functioning of material and utilities such as lights, fans and toilets to the Bar Supervisor for any repair.
- Properly utilises all the materials and equipment made available to the section to avoid breakage and breakdown.
- Issues bar requisitions as per par stock.
- Assists the Bar Manager or the Bar Supervisor in inventories.
- Manages a rotation on slow moving products and returns them to the store before they expire.
- Regularly clears and cleans tables and the bar counter, and empties ashtrays.
- Assists team members in performing “mise en place” of the bar counter and tables, and in transporting goods properly.
- Neatly displays bottles and polished glasses and various decoration items on shelves.
- Prepares hot and cold beverages and mixes ingredients for cocktail preparations in accordance with the Hotel’s standards.
- Replenishes drink and cigarette dispensers and refrigerators in order to keep a minimum bar stock at hand at all times.
- Verifies availability of all food and beverages before service and takes appropriate action to replenish and/or find alternative.
- Verifies that order forms are accurately filled out by bar Team Member.
- Double checks tray before serving guest to ensure food and beverages items tally with orders.
- Monitors the expiry date of the products that are served in the bar.
