Back Office Administrator (Shift Rotation)

We are searching for an enthusiastic and committed Back Office Administrator (Shifts Rotation) to join our dynamic team at HFM. *Successful candidates must be able to work on a shift rotation*

Your role at HF Markets:

• Check KYC documents and activate accounts.
• Monitor and update existing account opening procedures.
• Process and monitor client deposits & bonus operations.
• Investigate and process client withdrawal requests.
• Process internal and external transfers.
• Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations.
• Provide assistance to all department for back office related tasks in a timely manner.
• Assist clients with general finance/ KYC inquiries.
• Report to Team Leader as per the reporting requirements.

What You Bring:

• Diploma or University/ College Degree in Accounting/ Mathematics or a Management field or any equivalent qualification.
• 1+ years’ of experience would be considered an advantage.
• I.T. Proficient.
• Fluency in English. Any additional language would be considered an advantage.
• Excellent written and verbal communication.
• Able to work in a fast-paced environment.
• Multi task and able to work within strict deadlines.
• Strong organizational skills.
• Requirement on a 24/5 rota basis (shifts: 07:00-15:30; 09:00:17:30; 15:30- midnight)
• Flexible to work on weekends or public holidays (when required).

By joining us, you can expect:

Attractive remuneration package

22 days of Annual Leave (reaching up to 30 days per year based on years’ service)

Friday afternoons off (during December & January)

Birthdays are always a day off!

Long-Service Recognition Awards

Referral Bonus – refer a candidate we would all enjoy to work with!!

Participation in the Company’s Medical Scheme from day one (Eagle)!

Snacks, fruits and beverages

Complimentary periodic lunches at the office

Fun team-building activities & Corporate events

Magnificent offices in Iconebene

Night & Weekend Shift incentive (as applicable)

Who is HFM?

Sounds like you? Come and write the next chapter with us through our Careers website: www.hfeu.com/careers

HF Markets is an Equal Opportunity Employer.

All applications will be treated as confidential.