Assisting management with day to day responsibilities, overseeing staff and providing stable leadership to the company
Responsibilities
Understanding the business and ensuring compliance with company policies.
Foster a culture of high achievement orientation in line with company objectives and reviewing employee performance regularly
Dealing with schedule and staffing issues, and coordinating with different departments to ensure smooth daily operations.
Maintaining accurate customer records and resolving customer issues to their overall satisfaction/ensuring consistent level of customer service.
Qualifications and skills:
Bachelor's degree in business management or equivalent
Valid driving licence
Computer literate
Fluent in spoken and written English and French
Must be self motivated and disciplined with excellent organizational and communication skills
Willingness to show leadership and guidance from the floor and engage in teamwork
Must be dedicated to customer satisfaction
At least 3 years' experience in leadership capacity