Assistant Front Office Manaer - Trou aux Biches Beachcomber

Plans short- and long-term objectives in accordance with the Front Office Manager. Assists in organizing the department according to management directives, in conformity to the hotel policies, procedures and standards.

Main responsibilities:

• Plans short- and long-term objectives in accordance with the Front Office Manager.
• Assists in organizing the department according to management directives, in conformity to the hotel policies, procedures and standards.
• Assists the Front Office Manager in the setting up/ or reviewing of the Departmental SOP’s.
• Deals with complaints and initiates remedial actions to satisfy guests.
• Promotes Sales of the various facilities and services of the Hotel.
• Consults occupancy lists and forecast lists and plans accordingly.
• Checks lists of arrivals, departures and billing of guests