Application Support Consultant
- Riviere du Rempart
- Not disclosed
- Permanent
- Added 31/03/2025
- Closing 30/04/2025
Application Support Consultant 📍 Location: Grand Bay 📅 Employment Type: Full-Time
AEROW is a leader in IT, Enterprise Content Management (ECM), Business Intelligence (BI), Performance, Digital, and Change Management. Our business is driven by two key missions:
- Consulting and Business Analysis (MOA): Specializing in support, training, and change management.
- Technical Integration: Handling configuration, customization, and application development.
As part of our ECM team, you will help clients develop, customize, and maintain their ECM applications.
Key Responsibilities
- Provide technical support to clients and project management teams.
- Diagnose and troubleshoot issues with ECM applications.
- Develop change requests and bug fixes (configuration and IDE-based development).
- Generate and maintain support activity reports.
- Deploy new application releases.
- Work occasionally outside regular hours, with primary hours being 8:00 AM – 5:00 PM on weekdays.
Qualifications & Experience
🎓 Education: Degree in Computer Science or a related field.
💡 Skills and Competencies:
- Proven ability to provide technical support to clients.
- Strong diagnostic and problem-solving skills.
- Excellent written and verbal communication skills.
- Self-starter capable of taking initiative and working independently.
- Team-oriented with a strong commitment to client service.
- Excellent time management and work ethic.
Why Join AEROW?
🚀 Grow with a dynamic company involved in challenging and innovative projects.
🤝 Be part of a collaborative and supportive environment.
🌍 Enjoy opportunities for professional development and career progression.
If you see yourself in this role, apply now and join our team!