Sales and Invoicing Admin

Join Our Team as a Sales and Invoicing Admin! Embark on an exciting journey with TotalEnergies Marketing Mauritius Ltd. We are looking for a talented individual to join our dynamic team.

Main Responsibilities

Reporting to the Customer Service Manager, the potential candidate will be responsible for the following:

Sales and Invoicing 

• Process orders and issue invoices for all products in SAP (company’s system)
• Welcome and assist walk-in customers
• Assist in handling telephone calls, fax, email and WhatsApp messages, to maintain good customer service relations and image of the Customer Service department
• Assist in handling customer complaints
• Ensure invoicing, release and posting are done within next 24 hours following delivery (working day)
• Perform weekly reconciliations
• Ensure Monthly closure is done in a timely manner, in respect of company’s closing calendar.
• Back-up in case of leave of colleagues (same will be done by the colleagues during employee’s leaves).

KPI 

• Submission of monthly sales figures to management.
• Responsible to clear VA05n incomplete orders on SAP on a weekly basis
• Keep accurate record of orders in “Journal de Vente” for his perimeter.

Others 

• Ensure proper archiving of documents.
• Provide support to Customer Service Manager.
• Perform any cognate duties as may be assigned.

Good Governance

• Strictly comply with TotalEnergies’ Code of Conduct, the highest integrity standards, in particular by preventing corruption, fraud and anti-competitive practices.
• Comply with all rules and procedures of TotalEnergies, including those relating to internal control and good governance
• Prepare appropriate files for different audits and ensure compliance with audit requirements.