Media & Editorial Coordinator M/F

Mailbox Management: Handle customer-assigned mailboxes, including processing, confirmation, response, support, and transfer of communications.

Media & Editorial Coordinator M/F 

French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.
iQera aspires to create the difference through its convictions:

• Achieve the unprecedented
• Play as a team
• Leave a positive impact

More than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.
The Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.

Your responsibilities within our Tribe

• Ensure the Distribution of Advertisements: Manage and oversee the distribution of advertisements across various media channels, ensuring timely and accurate placement.
• Mailbox Management: Handle customer-assigned mailboxes, including processing, confirmation, response, support, and transfer of communications.
• Content Quality Assurance: Review and correct the grammatical and orthographic quality of received ads, maintaining high standards for clarity and precision.
• Compliance with Client Guidelines: Ensure all content adheres to the client's principles of equality and non-discrimination, aligning with best practices and legal standards.
• Reporting and Analysis: Develop, update, and track activity reports, providing insights and data-driven recommendations for continuous improvement.
• Incident Escalation: Identify and escalate incidents or issues promptly, ensuring quick resolution and maintaining service quality.
• Deadline Management: Respect and meet the delivery deadlines defined by the customer, coordinating with teams to ensure timely completion of all tasks.

Your distinctive profile

• HSC Holder
• No prior experience required
• Technical Skills: Proficiency in Microsoft tools and digital media tools
• Exceptional Writing Skills: Demonstrated ability to craft clear, engaging, and accurate written content.
• Communication: Excellent written and oral communication skills in French, with the ability to articulate corrections and feedback effectively.
• Detail-Oriented: Strong attention to detail in reviewing and correcting content, ensuring high-quality outputs.
• Ability to analyze data and identify trends.
• Collaborative attitude with the ability to work well in a team environment.
• Capable of working independently, managing multiple tasks, and prioritizing effectively.
• Strong interpersonal skills with a customer-centric approach, understanding client needs and delivering superior service.

*This position is available for the Tribe of Port-Louis only.

Withstrong position on the market, a culture focused on technology, cutting edge expertise and human intelligence, we develop the ambition to become a key player in the transformation of our profession. Our objective: improve the financial client relationship of our business clients and answer to their performance stakes.
Our group has a strong policy that favors the integration and employment of people with disabilities. All our offers are open to you.
Offer is located at PORT LOUIS in CDD.

If you wish to be part of our Tribe and this offer has retained your attention, send us your candidature.
Start a new adventure with us…