Join Our Team: Customer Care Representative – Destination Management Company! Are you passionate about delivering exceptional customer service in the dynamic world of travel? We are seeking a dedicated Sales Consultant to join our team at Silver Wings Travels Limited – A Currimjee Company.

Responsibilities:

• Meet the set sales performance targets
• Make reservations and ensure that the seats are confirmed
• Issue Air tickets correctly and ensure that all other procedures are handled correctly
• Provide supplementary services such as online Check-in, manage frequent flier accounts and redemption tickets; hotel bookings, insurance, Visa processing, and other related travel services
• Market for new Corporates and other customers in order to improve customer portfolio
• Ensure that the corporate customers are handled efficiently and that related information and services are provided to them without delay
• Call the customers systematically upon their return to ensure a good service
• Keep proper records of calls
• Ensure follow-up and receipt of payments from the debtors
• Ensure that all the credit documents have been duly approved
• Establish and maintain a positive rapport with the suppliers of service
• Report to the General Manager regularly on the outputs
• Participate actively in continuous improvement activities and other quality initiatives 

Requirement:

• HSC Level
• Minimum 5 years of ticketing experience in an IATA Travel Agency.
• Complete knowledge of Amadeus and Galileo GDS
• Experience in selling Tours & Packages will be an advantage.
• Good knowledge of Microsoft Office
• Good presentation and communication skills
• Good Team player

If you feel you have the right profile for the job, please submit your application by quoting SC/SWT/2025.

The deadline for submission of all applications is 07 May 2025.

Management reserves the right not to proceed with the recruitment of the position of Sales Consultant following this advert.