The Warehouse Supervisor oversees daily warehouse operations, ensuring efficient inventory management, order fulfillment, and staff supervision. They maintain a safe and organised work environment while optimising productivity.

Warehouse Supervisor

Position Summary

The Warehouse Supervisor is responsible for overseeing and coordinating daily warehouse operations, ensuring efficient inventory management, order fulfillment, and compliance with safety standards. This role involves supervising warehouse staff, optimizing storage and distribution processes, and maintaining accurate records to support business operations.

Key Responsibilities

Warehouse Operations Management

• Supervise and manage warehouse staff, including pickers, packers, checkers, and loaders.
• Plan and oversee daily warehouse activities, including receiving, storing, and dispatching goods.
• Ensure timely and accurate order fulfillment and shipment processes.
• Monitor and maintain proper inventory levels, stock rotation, and warehouse organization.
• Coordinate with suppliers, transporters, and other departments for smooth logistics operations.

Staff Supervision & Training

• Assign tasks and responsibilities to warehouse personnel.
• Provide training and guidance on safety protocols, handling procedures, and equipment usage.
• Monitor team performance, ensure productivity, and address any issues or concerns.

Inventory & Quality Control

• Conduct regular inventory checks and ensure records are accurate.
• Implement procedures to prevent loss, damage, or theft of goods.
• Inspect incoming and outgoing shipments for quality and compliance with company standards.

Safety & Compliance

• Ensure compliance with company policies, health and safety regulations, and warehouse best practices.
• Maintain a clean, organized, and hazard-free warehouse environment.
• Conduct routine safety inspections and report any risks or incidents.

Reporting & Documentation

• Maintain detailed records of stock movement, damages, returns, and discrepancies.
• Prepare and submit reports on warehouse performance, inventory levels, and staff productivity.
• Assist in audits and implement corrective actions when necessary.

Qualifications & Requirements

• Proven experience in warehouse supervision or a similar role.
• Strong leadership, organizational, and problem-solving skills.
• Ability to operate warehouse equipment (e.g., forklifts, pallet jacks) is an advantage.
• Good knowledge of inventory management and warehouse software.
• Excellent communication and teamwork skills.
• Ability to work under pressure and meet deadlines.
• Basic computer skills (Microsoft Office, inventory systems).