Reservation Officer (1730 - RO)
- Pamplemousses
- Not disclosed
- Permanent
- Added 26/07/2017
- Closing 25/08/2017
The Client is seeking to recruit a Reservation Officer
Responsibilities:
- Uses proper procedures to chane or cancel reservations
- Input and process reservation correctly on WINHMS system
- Cooperate with the group of sales managers
- Ensures that all paperwork; e-mailing and faxing are completed in a timely fashion
- Is responsible for processing room reservation by fax, phone and email
- Liaising closely with internal departments on reservation requirements
- Perform any cognate duties as may be assigned by Reservation Manager
- Check on a daily basis the arrivals and correspondances
- Take bookings/reservations in a timely and efficient manner from TO/clients, and manage them on WINHMS System
Profile:
- Minimum Higher School Certificate of equivalent
- Professional training from Hotel School will be a plus
- At least 2 years working experience in a similar position
- Fluent in French and English, both written and spoken, a third language would be an advantage
- Fully computer literate (Word, Excel, E-mail) + Fast computer data entry skills
- Experience in customer relations with exceptional telephone skills