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Reservation Officer (1730 - RO)

  • Pamplemousses
  • Not disclosed
  • Permanent
  • Added 26/07/2017 
  • Closing 25/08/2017

The Client is seeking to recruit a Reservation Officer

 

Responsibilities:

  • Uses proper procedures to chane or cancel reservations
  • Input and process reservation correctly on WINHMS system
  • Cooperate with the group of sales managers
  • Ensures that all paperwork; e-mailing and faxing are completed in a timely fashion
  • Is responsible for processing room reservation by fax, phone and email
  • Liaising closely with internal departments on reservation requirements
  • Perform any cognate duties as may be assigned by Reservation Manager
  • Check on a daily basis the arrivals and correspondances
  • Take bookings/reservations in a timely and efficient manner from TO/clients, and manage them on WINHMS System
Profile:
  • Minimum Higher School Certificate of equivalent
  • Professional training from Hotel School will be a plus
  • At least 2 years working experience in a similar position
  • Fluent in French and English, both written and spoken, a third language would be an advantage
  • Fully computer literate (Word, Excel, E-mail) + Fast computer data entry skills
  • Experience in customer relations with exceptional telephone skills

Alentaris Recruitment Ltd

Alentaris Recruitment Ltd

 

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