Receptionist

answer telephone, screen and direct calls take and relay messages •greet persons entering organisation •direct persons to correct destination •deal with queries from the public and customers •provide general administrative and clerical support •tidy and maintain the reception area

answer telephone, screen and direct calls
take and relay messages
•greet persons entering organisation
•direct persons to correct destination
•deal with queries from the public and customers
•provide general administrative and clerical support
•tidy and maintain the reception area

Key Competencies

• verbal and written communication skills
• professional personal presentation   
• customer service orientation  
• information management
• organizing and planning
• attention to detail
• initiative
• reliability
• stress tolerance