Process Analyst

To be part of a multi-disciplined team providing high quality and high complexity services supporting the strategic corporate initiatives of VWR in the area of Quality and Process Engineering.

• Support new process transition
• Conduct Process Audit to ensure processes are compliant with ISO requirements.
• Maintain the Quality Management System
• Update Weekly & Monthly KPI Data
• Support Operations team to drive KPIs/SLAs and other parameters as per business requirements
• Track and generate periodic reports on performance standards, analyze error/escalation patterns, performance trends to identify and assess areas of opportunities
• Analyze, review, forecast, and trend complex operational data and present analysis and interpretation to help Process Managers/Leads to take decisions
• Work closely with operation teams to obtain input of diverse views, facilitate generation of ideas, analyze operational risks, extend support in managing stakeholders/client escalations (RCA/CAPA)
• Guide operations to conduct process capability study, prepare contingency plan for all levels and develop FSS to staff for holidays/Shrinkage based on volume and process capability study
• Support Six Sigma, 5S and other Improvement projects
• Identify and Implement Process Improvements