Operation Coordinator

To work with the Manager on all shops related reporting and processes and to liaise with shops in relation to costs, staff and maintenance.

• Assist in interviewing, hiring, training, evaluating and disciplining employees
• Oversee the daily manpower for the different shops, scheduling employee shifts and planning for replacement of staff  on leaves if required
• Have daily contact with shops supervisors to facilitate processes in the retail department and fulfill store needs
• Carrying computer maintenance for shops and head-office
• Ensuring proper visual merchandising in shops
• Ensure that there is no disruption in operations, ensuring shops are well stocked and all equipment is running properly
• Cost Management: Evaluate and suggest to management how each store could change in order to maximize profits and reduce loss at the store level
• Conducting monthly internal audits in shops to detect deficient controls, fraud, or non-compliance with management policies
• Prepare detailed reports on audit findings and reconcile monthly inventories and share updated audit reports with the management team
• Identify problems in operations process and resolve them in quickly and timely manner