Mini Bar Attendant
- Flacq
- Not disclosed
- Permanent
- Added 20/04/2017
- Closing 28/04/2017
Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay. Stock the mini-bar cart with the necessary items in order to maintain the par level on a daily basis.
DUTIES AND RESPONSIBILITIES:
- Raising of checks and maintaining Mini bar Register.
- Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time.
- Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
- Maintain, track and complete daily worksheet of mini bar stock.
- Responsible for replenishment of Mini bar items in rooms.
- Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness.
- Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.
- Maintain assigned Mini-Bar carts.
- Raise store requisition and obtain stock from warehouse and store in the assigned storerooms.
- Maintain and complete assigned floors and rooms requesting Mini-Bar service.
- Maintain the highest level of customer service and display professionalism at all times.
- Follows all required safety and standard operating procedures.
- Ensure rotation of all mini-bar products.
- Properly complete, maintain and track inventory in assigned storerooms.
- Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns.
- Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out.
- Display appropriate two-way radio etiquette at all times.
- Report all mini-bar concerns to management including any guest issues.
- Perform any other duties deemed necessary for the success of the department.
- Perform other job related duties as assigned.
JOB REQUIREMENTS
Experience
- A minimum of 1 year experience in the hospitality industry on a similar position
- Experience working in top of the range large luxury resorts of over 180 rooms with refined services for the discerning and demanding traveler.
- A previous international exposure will be an advantage
- Knowledge of Point of sale ( POS ) systems, Handheld POS, inventory and store requisition software and reporting tools.