IT Technicians

At Fairstep, we are a team of HR professionals who provide expert HR Consultancy & Recruitment Services.

Our Client provides a broad range of Business & Information Technology (IT) Solutions.

The services cover software development, web design, trade price hardware, network solutions, data backups, disaster recovery, virus removal protection, SPAM filtering and maintenance & support. To cater for its rapidly growing business, it is now recruiting two (2) IT Technicians.

Main Duties:

• Provide technical support to customers with installation, configuration and ongoing usability of system hardware & software
• Respond to customer queries within an established timeframe & procedures
• Deliver installation & maintenance support of multiple server-side operating systems (Windows, Unix, Linux)
• Configure & troubleshoot hardware, software & network issues
• Order hardware (e.g. workstation needs and printers, etc.)
• Research actively new technology and applications pertaining to business activities

Qualifications / Experience:

• Minimum HSC with a professional certification (CompTIA A+, Network +, security +)
• Minimum of 2 years’ experience in a similar position (Fresh Graduates may also apply)

Ideal Profile:

• Strong time-management skills (including an exemplary record of attendance and punctuality)
• Excellent analytical & customer service skills
• Good technical knowledge
• Ability to multi-task & work under minimum supervision
• Strong ability to read, understand & interpret technical documentation
• Strong sense of discretion & confidentiality
• Possess a clean car driving license (manual)